Shipping & Returns


We want our customers to receive their orders as quickly as possible. Estimated arrival dates are based upon day the order ships. All orders will process and shipped within 1-3 business days during our business hours of 10am – 6pm EST (excluding weekends and holidays). *If you have a different billing and shipping address, we will need to verify your order by phone.

Domestic Shipping:

We offer two shipping rates from USPS, First Class Package & Priority Mail. All rates are based of weight of items.

Free shipping is available for all Domestic orders over $75.00. *Free Shipping may take up to 4 weeks to be delivered.

 

 

Return & Exchange Policy: 

We love our Seed fam! That's why we want you to be 100% satisfied every time you shop with us. If you weren't happy with the items you received we would love to return or exchange them for you. Please check the fine print below. 

 

Web Returns:

Items purchased through the website can be returned within 30 days of original order date for a refund. All sale items are final.

Packages received 30 days after the order date are automatically returned to sender and cannot be accepted for return or exchange.

Returns & exchanges are as easy as 1, 2, 3! Follow these 3 steps for a hassle free process.

  1. Circle the item(s) you would like to send back and check the box for Return, Exchange or Store Credit on your original packing receipt. 
     *If you would like to exchange, please message us at shopseedkids@gmail.com
  2. Place your unworn, unwashed, unaltered & non-damaged merchandise, invoice & returns forms in a package of your choice.
  3. Send your return or exchange package to our shop at:

Seed

ATTN: Returns

541 S Willow Ave Ste101 #333

Cookeville, Tn 38501

Once the package is delivered to our facility the items are subject to inspection to ensure they are unworn, unwashed, unaltered & non-damaged. Your refund will then be issued to the original payment method only. Refunds may take approximately 1-2 billing cycles to reflect on your credit card statement. In the event that a refund cannot be returned to the original payment method, the amount will be issued onto a gift card.  

Shipping and handling charges are nonrefundable. Exceptions will be examined if you received any damaged merchandise or if the wrong item was sent to you (we apologize in advance if this happens!). The purchaser is responsible for all return shipping & handling fees. When shipping back to Seed, you may choose the longest and least expensive shipping method.

Seed is not responsible for any and all returned or refused package shipping charges, the customer will be charged for the amount using the original payment method.

 

Lost or Stolen Packages:

Seed is not responsible for lost or stolen packages. In the event that your package is noted as delivered and you have not received it, the customer is responsible for contacting the shipping carrier with the tracking information to obtain more information or to file a claim. Once a claim has been filed with the shipping carrier please message us at shopseedkids@gmail.com to notify us of your lost or stolen package. Once the shipping carrier has confirmed the package was not delivered to the customer's shipping address, we will then replace your item(s) or issue a refund. The refund excludes any shipping charges.